At Amherst Laser and Skin Care Center, it is our goal to provide our patients with quality care and services. We appreciate your cooperation in helping us to uphold these standards by keeping your scheduled appointments and giving us 24 hours' notice when canceling or rescheduling treatments or consultations.
We understand that situations come up and schedules change, however, for our office a missed appointment prevents us from scheduling another patient that could benefit from treatment. We schedule individual time with each patient to allow us to deliver the quality personal care that every patient deserves.
Patients will be charged a $75.00 no-show fee for missed appointments or appointments canceled with less than 24 hours’ notice. Note for Monday appointments: please call and leave a voicemail if you need to cancel your appointment over the weekend.
POLICY UPDATE EFFECTIVE OCTOBER 1, 2023
Starting October 1st, 2023, if a patient has more than three no-shows, we will need to collect a $250 deposit at the time of booking. The deposit will go toward the treatment booked so long as the patient is not a no-show. If chronic no-shows become an issue, a provider has the right at any time to discharge a patient.
Interested in learning more or scheduling a visit with us? Use the form below to contact us.
*If you are a current customer and are looking to make changes to an upcoming appointment, please call or email our team directly.